Refund Policy

Eligibility for Refunds

  1. Course Cancellation:

    • If KKM Food Training cancels a course, you are eligible for a full refund of the course fee.
  2. Withdrawal Before Course Start:

    • If you withdraw from a course before it starts, you may be eligible for a partial refund. The amount refunded will depend on the timing of your withdrawal.
  3. Technical Issues:

    • If technical issues prevent you from accessing the course content, contact our support team. We will assess the situation and provide a refund if necessary.

Refund Process

  1. Request Refund:

  2. Processing Time:

    • Refunds are typically processed within 5 business days of receiving your request.
  3. Payment Method:

    • Refunds will be issued to the original payment method used during enrollment or direct transfer by online.

Non-Refundable Items

  1. Course Materials:

    • Course materials (e.g., digital textbooks, study guides) are non-refundable once accessed or downloaded.
  2. Late Withdrawals:

    • If you withdraw from a course after it has started, refunds may not be available.

Contact Us

If you have any questions or need assistance regarding refunds, please reach out to our customer support team at kkmfoodtraining@gmail.com

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